Originally Posted by
SMF Rider
That is the way it works now. Can't book on hyatt.com. When trying to book on the brand website you have to re-enter all your information. The reservations do not show up on your GP reservations, but the hotel has them.
Trying to cancel them can be a pain. I asked the hotel directly. They said it was done, but then found out that it was never cencelled.
But I do like my 2X stays -- even if the wake-up call doesn't come in either.
PS - it takes about a week for stays to post; don't worry.
You can setup a profile on the A/S website and you don't have to enter your info every time. You can also cancel your reservations on the A/S site. If you use the A/S site you should get an e-mail with the reservation or cancellation number.