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Old Feb 27, 2007 | 4:31 am
  #27  
socrates
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Join Date: Jul 2001
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Originally Posted by rahmanbar
Soc, you take/input on the last point would be appreciated.
Just waking up here so I hope I make sense

There is nothing that get's me going like customer service folks that fail to read an electronic communication before responding then end up missing the point of the communication completely (Airlines are guilty of this as well, and actually now that you've reminded me I think DL has the best solution of anyone....I was emailing them back and forth just as you did with MR here, I included a PDF of my ticket to show them they were incorrect, since I had proof they've decided to ignore my last email of over 14 days ago now...but I'm getting on a soap box here)

but now that I'm off my soapbox here's the short answer, I dont believe you will cause the person any great issue if you contact guest relations, the person did completely misread your first email but did correct it upon your followup email
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