Originally Posted by
vasantn
I don't think it should be locked at all. It's entertaining to see the same rants repeated over and over again. No doubt they serve a cathartic function for you, but here's a revolutionary idea: Why don't you complain to the airline instead of whining here? Or better still, vote with your wallet if this is such a huge issue for you?
I don't deal with them much anymore since I get to use the SMS. However I do know that people (such as a my co-workers) do still deal with the primary customer service people and the service is way below par. If they knew what they were doing and could do a good job I would be all for them. But the truth is they don't know what they are doing for the most part.
I have encouraged each of co-workers to send a message to Delta when they have a bad experience. Most have and never rec'd anything back. The reason I bring it up here is because DL does read this board and if you don't enjoy this thread or get anything out of it please just ignore it.
Sorry to hijack your topic Scoobie! - Calling international was a good idea - let us know how it works out. This will be my last post in this thread.