Originally Posted by
mrhotelman
1) US gives its elite members unlimited complimentary first class upgrades, UA
does not. Granted US first class is not the best, but its a lot better than sitting in coach or E+.
You hit the nail on the head. US F is a disgrace. It is the Greyhound Bus of first class air travel. That is why US upgrades people for free; no one is paying for that nonsense.
Originally Posted by mrhotelman
2) US has hubs in locations that are not as affected as much by weather problems as UA.
Hahaha that is classic. Cause US runs its PHL hub oh so well. What happened in December a couple years ago? Oh, that's right.
Originally Posted by mrhotelman
3) US support departments (website support, refunds, customer relations, etc.) are still based in the United States. When you call those departments you get an agent who is here in the States and speaks English. The calls dont get farmed off to India.
Neither do mine. The 1K desk is absolutely fantastic.
Originally Posted by mrhotelman
So if I were you, I'd rethink saying I am 100% wrong. Plus if you have such a dislike for US, dont fly on them. Stick with flying on UA.
You are still 100% wrong.
And believe me, I stick with UA as much as possible. Made the mistake of taking US to DUB once - oh man. What a disgrace.
Here are some reasons why UA is better than US:
1) Cleaner aircraft
2) E+
3) Channel 9
4) Asia
5) More hubs
6) exPlus
I could go on and on.