FlyerTalk Forums - View Single Post - Item missing from room -- course of action?
Old Feb 21, 2007 | 7:46 pm
  #1  
jsy9999
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20 Years on Site
 
Join Date: Mar 2001
Location: Atlanta, GA USA
Posts: 270
Unhappy Item missing from room -- course of action?

We are currently at a Courtyard property. When we returned to our room, we noticed that the cleaning crew cleaned up our room even though we had specifically requested "Do not disturb". No big deal, right? I'm sure it happens from time to time for all the FTers.

The cleaning crew made our bed. We noticed that our sleeping bag liner (aka cocoon mummy sack) is missing. We spoke with the front desk, and the lady said that she'll check with the cleaning crew. I don't think the odds of us getting the sleeping bag liner bag are high. It's probably washed in some washing machine and ruined.

Does anyone have similar experience? What are the courses of action we can take to get compensated? We are MR platinum, if that matters.

Thanks,
jsy9999
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