A major program to introduce electronic ticketing, or eTicketing, to Amtrak has officially begun, ultimately affecting everything from reservation systems to station and on-board operations and providing greater customer convenience and flexibility.
Of course we the riding public won't start to see the changes for a while:
Many of the changes anticipated for the transition to eTicketing will not become evident to customers until 2008, when the new range of booking and ticketing options will start to appear in various sales channels.
The above quotes, along with the full story on eTicketing can be found on page 3 in this February's copy of
Amtrak Ink.
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