Originally Posted by
vrichard
Installed new version; Now, whenever clicking on:
ANY of the Apollo:ITN Graphical seat map links
ANY of the Apollo:ITN Text seat map links
receive an INSTANT error (I mean this error comes up faster than you can blink): Unable to initialize the Seat Map engine. Please try a different Seat Map Method. "ERROR: The requested URL could not be retrieved."
That appears to be a connection/network issue on your end -- are you using a proxy server and/or some third-party 'personal firewall'-type software by any chance? Also, have you looked at the troubleshooting section of the KVS Tool FAQ?