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Thread: SARS rebooking
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Old Apr 10, 2003 | 7:43 pm
  #1  
asquare
 
Join Date: Dec 2002
Location: SAN
Programs: UA-1K, AA-Gold, HH-Gold, MR - Gold, HY-Explorist
Posts: 222
SARS rebooking

Just an FYI: many of you have helped out with suggestions on rebooking a pair of tickets that was heading into Asia in two weeks.

Initially WP had said that I could change the ticket to any city pair, but wouldn't get an MCO for the fare difference, also they wanted to charge me for redepositing my miles that I had used to upgrade to WBC.

Today they reversed themselves and allowed me to rebook my DTW-TPE RT as DTW-MCO RT with slightly different dates, and are issuing MCOs for the >$700 fare difference AND didn't charge me to redeposit the miles.
Although it took about 1 hr on the phone for the CSR to get a supervisor to sign off, she did it readiliy (although oddly enough she said that if the MCO was going to be <$100 the supervisor told her not to issue it)

At any rate. Count me satisfied. A quick trip to MCO for the weekend, and then a longer trip to HNL later on in the winter for me!
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