First my .02 on the meal choice. I think UA needs to offer better meal selections period. I mean, simple and more likely not to be rejected meal choice. The fancy options that usually fail horrible need to go. IMHO, fish tends to have people who strongly object, whereas chicken is more acceptable even as a second choice. Also, items like pasta with a choice of meat or no meat sauce could stretch options.


YOW-ORD last week there was a non-rev in F. The purser and non-rev talked the entire time. Service was limited to pressing the call button for a drink or snack. Absolutely no attention paid to the F pax. The poor second FA was literally left working the Y cabin alone.