well, the story seems to change regularly.
i spoke to jim at goldpoints. he told me that the delay was because of the computer system.
to ensure customers dont cancel at valuemags, they're holding the points for 30 days. they can't put the values into the computer at all, because the system wasn't designed for that. consequently, once the thiry days expire, they are then MAUALLY entering in points. he told me they are 2 weeks behind in manually entering points.
*sigh*
at least he was polite
but the story keeps changing.......