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Old Jan 18, 2007 | 12:43 pm
  #18  
ralfp
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Originally Posted by ACB
I'm really shocked that Expedia sent you a letter saying they were an agent for the AIRLINE. I thought they were a travel agent for their customers? Or do I have that wrong?
When you book a flight on Expedia, you pay them a fee for that service above and beyond the ticket price. That alone (IMO, but IANAL) means they have to answer to you.
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