Good luck getting PeoplePC to give you anything. I've been fighting with them for 6+ months for the 8000 Hilton Honors points promo (see the sticky). I finally just canceled my service since I did it just for the miles anyway. Definitely not worth the money and hassle. PeoplePC's only customer service is based in India and it's the worst Indian call center I've ever dealt with. All the agents tell you that they need to transfer you and the transferring will go on indefinitely. Most of my calls are answered after 15+ minutes but two of my phone calls were 1hr+. I get angry with myself that I wasted so much time!