Thursday I was flying out of Terminal 4 at PHX. I forgot to put my lip balm in my purse and left it in my pants pocket. Unfortunately, it is Carmex and the cap is metal. So, I set off the metal detector. When I checked my pocket, I found it and the TSA agent at the detector told me to put it into one of the small round bins and put it thru the xray. I did that. Since the rest of my stuff had gone thru before that, I was almost repacked when the carmex came thru. The person at the xray asked, who owns this carmex? I said that I did and she stated that all liquids must be in a baggie. I told her that it was not liquid, it was a balm and lipsticks and chapsticks are specifically ok. She argued with me and told me that I would have to put it in a baggie!!!

I did not have a baggie and did not feel like getting back in line and unpacking and packing and taking off my shoes for a stupid baggie, so I told her to keep the "fxxxing" carmex. I then complained to the supervisor who told me that the Greyhound was an option.

I was furious by this time, so I called the toll free number at the TSA and filed a complaint. The person that took the complaint was actually reasonable and could not believe that they acted like that.

I requested the $2.00 for my property and an apology for the bus comment.

I am not holding my breath...