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Thread: SJC>DTW issue
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Old Jun 7, 2002 | 9:17 pm
  #4  
ernestb
 
Join Date: Sep 2001
Location: MIDWEST
Posts: 468
Well even though Worldperks told me that there was no way in hell I could be on the plane and telling me to call customer relations. Well customer relations went through the roof. I had a quick but very comforting talk with the SJC Station manager, and I told her who I saw at the counter, gate.. Told her who was the flight crew, etc etc.. I ve been assured that I will be getting XX,XXX miles into my account along with some treat that is coming in the mail box. Custome relations will be dumping XX,XXX miles into my account. They both said worldperks is in a world of there own. They said they would be surprised if I ever heard of apology from them.

If you ever have an issue, first stop should be customer relations. Richard Anderson will be getting a letter shortly from this stud!

[This message has been edited by ernestb (edited 06-07-2002).]
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