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Thread: SJC>DTW issue
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Old Jun 4, 2002 | 11:48 pm
  #1  
ernestb
 
Join Date: Sep 2001
Location: MIDWEST
Posts: 468
SJC>DTW issue

Since NW is so screwed up with this, I thought I would share what happened and maybe someone can put some insight into this.
I arrived at SJC 720PM on Monday JUN3 and went to the gate to check the bag, for flight 206. I spent the next 3 hrs in the expedia cafe, which was nice by the way!
I arrived at DTW this morning and spent some time in the worldclub. Went downstairs to baggage claim office to retrieve rollerboard, well sir its not here its sitting back in SJC. According to this you were a no show, then he looked at me and asked how I got to detroit. HMM.. very funny.. But seriously they didnt put my bag on the plane cause according to the computer I was a no show. I checked in on line and had all documents and also the freaking bag tag.
SO they said they will deliever it to the house. They will also have a manager from SJC call.

I called this afternoon, and was told I need to call customer relations as no one is able to help me any futher. According to them the ticket was never used, and I was not on the passenger list so therefore there is nothing they can do.

My concern is what if something happened on the flight, I would be unaccounted for..

What would u do?
ernie
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