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Old May 15, 2002 | 11:55 am
  #1  
chi1k
 
Join Date: Jan 2001
Location: ORD
Programs: AA EXP, HH Diamond
Posts: 376
Online check-in problem

I tried to use the online check-in but received the message the message “Your reservation does not allow you to use the nwa.com Check-In service.” The web help person said I was tagged for an additional security check since I purchased the ticket today for a flight tomorrow and could not use the online check-in. Therefore no bonus miles, and there was nothing they could do about it.

Has anyone else had this problem and then managed to somehow receive the bonus?

Also, I found it odd that they would tell me I was tagged for an additional security check. If I was a terrorist it would be very useful to know this.
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