Originally Posted by
biggestbopper
Of course they are trying to take him for a ride. That is the nature of car rental companies (pun intended).
Puns aside, many car rental companies have determined that the money is not in renting, but in "recovering" for damages to their vehicles that may or may not have actually been incurred. Many renters will not fight such claims and so the companies make money.
Anybody know what the chargeback law is in Germany?
You can't assume that German law applies. It depends on what the credit card contract says with regard to what law applies - and whether Belgium - where the OP seems to be located - will honor that contract. Robyn