Originally Posted by
RussianGuy
thanks for advise on reality, BUT...
1) upgrade has been done AT THE *G LOUNGE in Vienna airport ONE HOUR before the flight started, I had valid coach economy calss seats on me issued in Moscow
2) I asked lounge girls if we'll be able to work on exactly that flight using the internet and they confirmed and I asked for possible upgared only after that
... and please be realistic and carefully read what people are asking here ) thanks.
If you asked in the lounge if there was Steak for dinner on board- and that option had run out by the time they got to you- would you also be complaining?
LH offer(ed) Boeing Connexion, but they are not the owners or maintain the satelites, therefore it is out of their control. They have the on board equipement but cannot ensure the provider has the satelites "pointed" in the right direction. I had two flights with LH in the past two weeks and both times the system was not operating- .S%&T happens!