The letter doesn't downgrade me. I called the NW Perks center and the notes on record per the attendant stated I was denied and I was moved from Silver to Basic. I then verified this online.
I don't know how many times I have to say this - I am not pissed because I didn't get Silver or Gold status, just disappointed that another loyal FF member from another airline has decided to move business over to NW and was looking for some incentive to do so.
What pissed me off is that they, without me asking gave me Silver status through Feb 02 months ago without my knowledge or request. Now that I ask for a match to my top level status on AA, they decided to deny it and then out of spit downgrade me 2 months in advance back to basic. And to add insult, inform me that because they upgraded me before (without me asking) I am never allowed to be upgrade again. I guess this is like; someone gives you a rental car that is out of gas, and since you didn’t use it you can never get another car. Doesn’t make sense.
If they didn't move me back to basic I probably wouldn't be in this forum.
Bottom line – they send a inform letter which basically talks in 6th grade language. Instead, they should have sent a letter and stated something like this:
“Mr. XX, Thank You for requesting match status with Perks. At this time we are not able to accommodate your request, but we would like to continue your Silver status for another six months to win your business. I hope this is satisfactory, as we value your business”