Let me see if I have this straight. You flew FC a couple of times, and NW comped you Silver Elite even though you had not flown 25,000 miles. Now, even though you were a comped Elite who had only flown NW a couple of times in the past year, you requested an additional comp upgrade to Gold or Platinum and are upset that they didn't give it to you? As a business person, do you think it makes good business sense to give infrequent customers special treatment and perks whenever they ask for it, regardless of how little business they have done with you?