OK, I started this thread about the morons in charge of NW FF program. I received my letter today. Here in a nutshell is what it says.

Worldperks Silver Elite Status is awarded members who accumulate a min of 25,000 miles each year - No Sh?t!

Only NW Actual miles count - again, this is brain science.

Review of your record shows you received comp Silver Elite for 01 through promotion. You were given opportunity to fulfill this opportunity for gold or silver through 2003. Complimentary account upgrades are limited to one per member; therefore we are unable to comply with your request.

OK, first if I ask for a comp I know what I am asking for and don't need a lecture in requirements.

Second, my comp was good through 2003 according to this letter. As I even know this must me a typo, they must mean through Feb 2002.

Third, you asked them to provide me with a comp/promotion? I didn't, so following their rules, I can never receive another comp....

Again - morons..........

Listen, I am not tring to piss off loyal NW flyers but let's get really, someone asks for a comp. You give that to them with restriction that they fly a min of 8 segments in 3 months or something. Just don;t be idiots and throw away business.

DELTA - got my business and even some United in there. NW has some short comings and needs to work them.

PS.... Patricia signed my letter......