Originally Posted by
TrojanHorse
What is the key to a successful challenge? how did you argue this? what did you say for a successful challenge?
Basically, I say what
MADflyer did. (And, incidentally, I am in Madrid right now myself.) Membership in Marriott Rewards is open to anybody. Therefore, the rates are "publicly available." At some point, the hotel just gives up arguing with somebody as relentless as I am and a long-time Platinum member besides. They get reimbursed without any problem, so why not?
Bruce