From cxagents.com for the benefit of people using TAs to book CX flights who may not be familiar with the procedures, you can print this out and advise them on how most effectively to chase for confirmation:
Code:
Chasing Seat Confirmation for Waitlisted Bookings on Cathay Pacific
(CX) and Dragonair (KA) Flights
To expedite the process of chasing seat confirmation for waitlisted bookings
on both CX and KA flights, we are pleased to inform you that with effect from
01 January 2007, all waitlist promotion requests before 1 day of departure
should be sent through “SSR” queue function in GDS. This function would
replace the existing channels of phone, fax and e-mail.
You may refer to the following for the standard entries in different GDS, we
would appreciate if you could follow the recommended format to ensure a
smooth handling.
Automation of Waitlist Flight Status:
CRS
SSR ENTRY
SABRE (AA) 3OTHS1/PLEASE CONFIRM WAITLIST SEGMENT/FREE TEXT
Notes~
1 = Segment No.
PLEASE CONFIRM WAITLIST SEGMENT = Mandatory field
FREE TEXT = Recommend to input : Flight/Class/Date
ABACUS (1B) 3OTHS1/PLEASE CONFIRM WAITLIST SEGMENT/FREE TEXT
Notes~
1 = Segment No.
PLEASE CONFIRM WAITLIST SEGMENT = Mandatory field
FREE TEXT = Recommend to input : Flight/Class/Date
GALILEO (1G) V.ACX*/PLEASE CONFIRM WAITLIST SEGMENT/FREE TEXT
Notes~
PLEASE CONFIRM WAITLIST SEGMENT = Mandatory field
FREE TEXT = Recommend to input : Flight/Class/Date
WORLDSPAN (1P) 3SSROTHSCXNN1PLEASE CONFIRM WAITLIST SEGMENT FREE TEXT
Notes~
1 = Segment No.
PLEASE CONFIRM WAITLIST SEGMENT = Mandatory field
FREE TEXT = Recommend to input : Flight/Class/Date
AMADEUS (1A) SROTHS CX-PLEASE CONFIRM WAITLIST SEGMENT FREE TEXT
Notes~
1 = Segment No.
PLEASE CONFIRM WAITLIST SEGMENT = Mandatory field
FREE TEXT = Recommend to input : Flight/Class/Date
Thank you for your support on Cathay Pacific and Dragonair.