Originally posted by hnechets:
y'know, I just can't help wondering...
When was the last time a Delta rep addressed any question of mine directly? Or, when was the last time a Delta rep addressed a concern of mine on this public board?
Wait a minute.....it's coming to me....wait....wait....
AH! It's here! I have the answer!
NEVER.
not once.
Thanks, wp, for caring. for trying.
-Harry
I say a big Amen to that, Harry. I have been a great long time Delta customer, and their recent service stinks. The hands-on caring shown here by WP is tremendous. That is why I wish to escape "simply good business." Based on the help from WP here, I feel like I will get my situation straight, and maybe will be flying Northwest on my ATL-DTW segments soon.