I am a very loyal AA Platinum member. I have to select the lowest fare at my compnaie so I fly at some weird hours and far away locations just so I can use them.

I have to agree, the service at AA seems to be lacking. When you call the Platinum desk, they are 70% (in my experience) annoyed and not very willing to go out of thier way. Front desk people never want to help. However, people in the Admiral's Club's are great!!

I agree that they are using this 9/11 thing to cut corners at our expense. I bought an Admirals club memebrship and they closed Honlulu, Houston, Phoenix and one other that I cant think of. That doesnt leave too many for me here in the West to use.

I also find the fact that if you are Gold or Platinum on CO, you are most likely to bein in a first class seat. In american I have to use my earned upgrades. 1 or 2 short round trip flights wipes them out so I am in coach most of the time as Platinum. Someone mentioned that in a previous post that Platinums get upgraded? I am guessing you are refeering to using your earned upgrades. If not, please let me know how to do this.