<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by afang:
i don't think AA could do what is NW did to my brother</font>
You will have no disagreement with me on how awful NW is. See my comment about NW in my original post hence the CO/NW partnership is not as valuable to me. CO and NW are not the same airline fortunately.
For those comparing AA to NW, Qantas, Finnair, etc., those are hardly high standards to evaluate AA. I do enjoy the current Finnair practice of switching the video monitors to a front-facing camera on short final though!