Back to the original topic.
Also had a series of adventures on a flight CDG-DTW and wrote with a number of suggestions for improvement and about my dissatisfaction. Received 6k miles and incredibly since this was last year and at the time when most regular NW flyers would agree was when service was at rock bottom have actually seen some of the suggestions that I sent them implemented. Sorry for all the other folks who have not seen improvement. As Ned Kelly would state; "Such is life."