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Old Oct 16, 1999 | 3:31 pm
  #12  
Tute84
 
Join Date: Jan 1999
Location: northern NJ
Posts: 1,352
No offense to your personal experiences or feelings, but your peeve doesn't seem to be that bad.

On a Continental flight once (last flight of day), PBI-EWR, we were delayed 6 hours with no food services open, no President's Club, and one very unhappy agent.

When I wrote to them about it, I wasn't expecting a huge compensation - just something like $50 voucher or upgrades, etc.

Think about it: If you owned a business, and you were not doing so well performance wise, would you want to shell out $200+ to each of about 1000 customers??
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