Originally Posted by
grouse
If it were me, I would dispute the credit card charge as no services were provided. Czech Air is responsible for restoring you to the same position you would have been otherwise, by paying you cash for your economy flight minus the cost of the ticket you originally bought (assuming you successfully dispute it). If Expedia screwed something up, then Czech Air should get it from them.
Actually I did receive some service - these problems occured on the return leg. Outbound tickets had been honoured no problem a month earlier. So I think that this invalidates a credit card claim, but I guess I should call amex to clarify the situation.
Czech air should pay half a business class fare, less the cost of the one way economy, plus the lost airmiles and hopefully a few more airmiles for the inconvenience caused.
Still waiting though!!
