I received my response - basically the travek agent have passed it off to the airline. I am not sure how legal that is - I thought my contract was with the agent??

Anybody any idea??

I think this sucks!!


28/11/2006

Customer Relations Reference: xxxxx

Dear Mr xxxx

I have been in contact with Czech Airlines who have advised me that they are
unable to investigate this booking as it is over a month old, however I have
been advised to e-mail them your complaint and they will investigate this for
you, which I have done.

The turn around for this investigation is approximately 6-8 weeks as advised by
Czech Airline agent.

I have advised Czech Airlines to contact your directly I advised them off you
e-mail address and telephone number.

Yours sincerely

Andrew Elwood
Customer Relations Department
Expedia.co.uk