Originally Posted by dodgeflyer
Thanks,
...but what actually upsets me is that I was bumped out of my seat into a middle seat for someone who I firmly believed was op-uped.
...But if the staff receives a 'goody-bag' full of alcohol, why can't I?
Ah well, it has been 24 hours so the annoyance should have worn off by now.
Just to get a clear view: we're talking about a 1-hour or so flight AMS-EDI vv right?
I am sure your customers would like to have VAT-free, discounted products at your store too, as you describe you also receive.
The only difference is that probably you are able to do it more discreetly and that your customers probably don't go to forums like this to complain about such perks.
You are right that this behaviour of KL staff is indiscreet at the very least, but I really wonder why some people always begrudge other people their pleasures in life.
So what if someone gets something I don't get, unless I've paid for it, it is none of my business.
If the service suffers as a result, I will complain.
Let us know KL's response please.