Wheelchair service and security
Hi,
Does anyone have any particular experience with wheelchair service at ORD or SJU? My mother is handicapped and wears full time support casts with special boots due to diabetes and a disfiguring degenerative disease in her feet, she can walk down the jetway, but that's about it.
My other concern for her is security check. She cannot remove her casts without some readjustment. and if she takes them off, she will be unable to walk through a blower or magnetometer without a significant amount of pain, and possibly break a bone of some sort, which should be avoided.
If the airline supplies a wheelchair, would she be able to go through security in the wheelchair or get wanded somewhere along the way to avoid having to take off her boots/casts? or should we just plan on taking them off and dealing with the 15-20 minute readjustment time?
anyone have any ideas?