After following a thread on FT about status matching, I recently contacted Marriott and SPG (and a few other hotel chains) by fax requesting a status match to my HHonors Diamond level...provided all the requested docs such as statements and copy of Elite card...it's been about 2 weeks and no responses yet. Any idea how long Marriott and SPG take to get back to customer requests of this type?

BTW, I had heard back from Prioirity Club and Sofitel...in fact within 48 hours of my requests.