Interested to hear your opinion after travel. My friends who travelled on 1 Nov from FRA to CMB on UL flight complained a lot about their service. Ground service was fine, though it took them 1 hour in queue to checkin. (They went 3 hours a head to the airport). But the service was fine and boarding was fine too. But the inflight service seemed to be drastically down. Their main complaints were about irritated hostesses, who were not showing up except for lunch and dinner and any requests meanwhile were ignored. It seems some passengers shouted that they asked for water/drink at dinner and that was not served even after a hour after dinner. And at the end, only the passengers who shouted got drinks later and others were not served at all...

Doesnt seem to be a big fall in their service in a short span????