Originally Posted by jetsetter
I thought I might be very high on the list because I checked in about 22 hours before the flight with OLCI. Maybe fare paid trumps check in time. Personally I prefer when there is some strategy you can use like check 9in 24 hours early but I see why CO would do it by fare paid...except maybe it makes more sense to do it by customer overall revenue instead of the one fare they paid on that one ticket.
Fare paid does trump time of checkin and has for years now.
As for total revenue, It's all been discussed before and this is how they measure it: by what you paid on this flight. Basically what you're saying is that you wish the upgrade process were tailored such that
you were upgraded on this flight, and in a larger sense,
every flight you take. I think the upgrade process as it is now is a pretty reasonable way of implementing CO's goals and rewarding those most valuable to CO. Sorry you weren't upgraded.