A quick perusal of the OP's postings would tend to discount any tendancies towards exageration and/or trolling. Sometimes reality is indeed stranger than fiction.
Hope to see updates on this issue. You also may wish to cc the CEO of CNL Hotels and Resorts, which appears to manage/own the property.
http://www.cnlhotels.com/properties.asp
I sincerely hope Marriott isn't letting franchisees out on too long a leash, given some of the stories I've read lately, along with personal experiences. Reel 'em in
Pat