To the OP: I agree with the
RichMSN, call the police on #1 and have security and the Manager arrested. Since this is now after the fact, I would follow-up with Marriott Corporate and the Hotel's GM. All you need to do is provide your name and MR # as they will readily know your stay frequency, so touting it will just be overdone IMO.
With regard to #2, prodding for anything more than a response of "Business" or Pleasure" should result in a simple reply "I don't believe that is any of your business. May I speak to your general manager?".
Originally Posted by badjuju
What baffles me is someone at Marriott gave the directive to search suitcases of guests who are smokers.
My guess is that you do not know that this is the case as I would be very surprised if someone in Marriott Corporate, or even a GM, suggested this course of action. If you do know this to be fact, then please share your info with the rest of us. It would also beg the question as to why you have not reported this to various states' attorney general offices if you have evidence of this sort.