Phone Automated Award Travel Booking
Had to call the Plat desk today and as I was listening through the prompts I heard one that said it was a new Automated Award Travel Booking Feature. So when I asked the girl what it was - she said you just speak the days, destinations, etc. to book your award travel.
Ok, so I ask if you avoid the $15 fee of booking over the phone - she says in most cases no!!!!!!!!! If you are booking more than one ticket you still have to pay the fee or if you are booking under someone else's name you still pay!!
Why bother???