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Thread: OT: What's difference between a lead agent and manager ?
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Old Oct 11, 2006, 12:11 pm
  #2  
imverge
 
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
The Lead agent is like a team leader or team captain. That person reports to The Manager. Just one more step in the corporate ladder one must climb
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