Just got off my LOT Warsaw-Chicago flight. Here are my impressions:
check-in/airport staff - fair - nothing fancy for J class but not too bad
lounge at Warsaw - good - small but has everything (including Internet access) (actually I am not sure about bathroom or showers)
boarding - chaotic - no pre-boarding for J passengers. No announcement - people just rushed to the gate when the door opened.
inflight service - excellent - efficient, friendly and sincere - you get the feeling they want to take care of you - unlike some of those trans-Atlantic AA FAs that have plenty of AAtitude.
equipment - good - clean and well maintained
seating - fair - not great C class but acceptable
in-flight entertainment - no individual video nor noise reducing headsets but 2 movies plus cartoons.
food - fair - not even as good as some medium priced restaurants in Warsaw - don't understand why they don't spend more effort on this.
overnight kit - poor - I don't know what they are thinking.
I would do it again.
Steven
[This message has been edited by username (edited 12-08-2001).]