dhacker, yes your experience was what I recalled when I posted above. Hmm, yet another change I see. Though I do agree that the $75 fee is mostly justified for international business class.
Your most recent experience is one that I went through also. For whatever reason they delayed sending out my ordered tickets. When I called to ask where my tickets were it was obvious they had screwed up. They told me there would be an expedite fee even though it wasn't my fault. I raised the b******t flag and told them in no uncertain terms that there was no way I was going to pay $75 due to their screw up. In the end they agreed and sent me the tickets Fedex.
edited for punctuation
[This message has been edited by tfjim (edited 08-17-2001).]