Originally Posted by Austinrunner
Congratulations!
Always remember the Flyertalk rule: Hang up immediately and try again if you reach an agent who doesn't know his or her stuff.
Well done!
And I had some interesting comments by the 2nd EXP agent who just completed a pair of oneworld C awards for my wife and I in April, with parts of it not having a lot flexibility (sfo-scl-ipc-tls-bud-lhr-sfo)
exp agent
"We cringe when we get these requests."
me
"Aren't most of pretty well prepared before we call."
exp agent
"Yes, you guys do seem to have a lot knowledge"
And the reason she was the 2nd was because the 1st probably cringed too much and we "mysteriously" got disconnected.
^ for Deann (sp) @RDU