FlyerTalk Forums - View Single Post - Figuring Mileage for a OneWorld Award
View Single Post
Old Sep 29, 2006 | 6:33 am
  #28  
dcstudent
All eyes on you!
20 Years on Site
 
Join Date: Jan 2006
Location: Charm City!
Programs: Marriott LTP, Hilton Diamond, Accor Gold, Hyatt Globalist,, Delta Plat,
Posts: 2,239
And we're Done!

Phew....Game over! I am now ticketed. Only $184 worth of taxes, plus the $15 phone booking fee. I will be on AA, Lan Chile, Qantas, and Cathay Pacific. I'm looking forward to my first Business Class Experience and getting to compare the Bus. Class offerings of the three Int'l carriers I am going to experience!

A few items of note:
1) AA, why is there a $15 booking fee for phone bookings that you cannot do online? If I could have done it online I would have, especially considering the trouble AAgents had in figuring out what I was asking for (see item 2).
2) AA needs to train its Int'l AAdvantage Agents better. Many didn't know what a OneWorld award was and would transfer me to the OneWorld desk, which would just transfer me back to AAdvantage (and AAround and AAround we go....). Often agents couldn't find the flights (if it wasn't for Qantas' award engine I would have been SOL a couple of times).
3) A compliment. Laura an AAdvantage agent, the last one I spoke to, was VERY knowledgeable and got everything I needed taken care of. She was a joy!
4) On my itinerary at aa.com it lists everything as Business Class (except for one leg where only coach is flown), but on my ticket, all of my Qantas segments - except for the economy segment - are listed as Discount for the class of service. What does this mean?

Thanks again for all of your help.

Last edited by dcstudent; Sep 29, 2006 at 6:39 am Reason: spelling
dcstudent is offline