Got a letter from Amex France back in October promising 25000 miles. Ordered the card and haven't seen the bonus miles since. Received a promotion several months later saying that I can earn double Member Rewards points when buying KLM tickets. When I went to convert Amex Miles to KLM FD points the other day, KLM wasn't an option. Only Air France. I called customer service and they told me they had no idea KLM was a partner with "Amex France". Only for the Netherlands they told me. Something smells rotten....