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Sep 13, 2003 | 5:39 pm

#6

Steve Fenton

Suspended

Join Date: May 2002

Location: Taiwan(Taichung) and UK

Programs: ANA PLAT,CI GOLD,LH SEN,Hyatt Gold.

Posts: 3,163

I did an upgrade in the lounge but told no way to sort out the return leg. What I did was use the elite helpdesk direct line in the lounge and the girl on the other end sorted it out there and then and faxed it to the lounge in about 5 minutes

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