Moderator, SkyTeam and Germany
Join Date: Sep 2001
Location: FRA/STR/NUE
Programs: BA, LH, KL, EY, IHG, Marriott, Hyatt, Hilton, Radisson, H Rewards
Posts: 5,965
Anybody here with a new Gold/Plat card with the new (?) Elite hotline tested them already? Did they improve this service?
I noticed that the new brochure states that at ticket offices of KLM (worldwide?) you can get an upgrade for all KLM and partners flights from AMS with points up to 1hr prior to departure. That would be really new and good news if it's true...