Coffeebean this is the NEW FT..... we are trying to be nice to each other...
and I must admit I often fail... anyhow HMY seems to be doing a nice job of keeping passengers happy.... yes its a new airline with just a few planes but so was West Jet not that long ago.
Also AC seems to be using all its planes, so when they breakdown we all have longer waits for replacement planes that we want....
Lets hope WHEN..... "rather than if" a HMY plane breaks down they are quick to put the passengers on AC or West Jet... so the customer gets where hes going.