Thanks for the info Warbo.
I assume that you're referring to the US Air service counter which faces the platforms and not the adjacent check-in stations that one uses when flying out. If you're booked paid Envoy round trip, can you also get a voucher for the Victoria to LGW return?
Another question for you Warbo.
I'll be traveling to LGW with my 87 year old father in a few weeks. He's still reasonably spry and mobile, but I also want to go easy on him & cut down some of the airport walking. I know that I can ask the gate people to have a WC availble for him when we arrive LGW from PHL.
My concern is the return home and the potentially longer check-in lines and queuing times. Where can we get a WC when we arrive at LGW via the Gatwick Express? Are they availble on platform as you debark the train or does one go upstairs to US Air to find one? If the preferred queue waiting times and fast track lines move reasonably well, he would be OK without the chair; I'm just trying to anticipate situations.
Barry