Originally Posted by mdjtlj
... I would rather see CO sell these seats for the price that the market demands, rather than turning the whole process of BF upgrades into a carnival which could adversely affect revenue maximization. I'm perfectly content with the policy and glad that CO is holding the line on this.
Agreed - but I would suggest there's a finer line which could be walked. Bear in mind that CO is so determined to keep phantoms out of BF (for good reason!) they were willing to throw the baby out with the bathwater in terms of a solution. While I too applaud the 72 to 24 hour rule change I can say few things are more frustrating than having to watch a BF seat fly empty when I and others were willing to pay miles plus cash to sit there.
In turn, such policies, among other things, drives my international business to others and I'll even go out on a limb and say I'm not the only one who's been frustrated by this.
I still do firmly believe there's a middle ground that can be reached but until such a compromise is found I refuse to tolerate the rules that CO has in place over this area. However, while I may not personally care for the rules, I do respect CO's position regarding them. If they feel that such policies are required to keep phantoms out of the cabin than so be it. J fares are CO's bread and butter, and it seems smart to protect them.
As always, thank you
CO Insider for sharing CO’s perspective on things. ^