Join Date: May 2005
Location: Near Lichfield, UK
Programs: BMI DC Gold, BA Gold, LH SEN, Priority Club Platinum, Nectar purple
Posts: 949
Incorrect name on reservation.
I bought a ticket from NWA when I was in the states in May for travel from BHX to BKK. When I got home to the UK, I realised that they had made a spelling mistake on my surname and one of the letters was incorrect.
I called NWA and they re-issued the ticket with the same PNR number but with the correct surname. This was verified when I checked the booking on the KLM website the same day.
However, I checked the reservation again yesterday and it has been changed back to the incorrect name. I called NWA and they said it didn't matter and that I could use the same booking. They could not shed any light on why they originally changed the ticket and why it had changed back again.
I'm not sure about this. If the name on my ticket doesn't match my passport how will I get through passport control at Birmingham or Bangkok ?
Also will I get the airmiles credited to my account? I am FB platinum and get upgraded about 50% of the time, if my reservation name does not match my FB account name, will my chances of an op-up be screwed ?
Doug